Refund policy
Returns
If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order.
To qualify for a return:
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The item must be unused
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The item must be in its original packaging
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Proof of purchase is required
Non-Returnable Items
Certain items may not be eligible for return due to safety or hygiene considerations related to medical equipment.
Return Process
To start a return request, please contact:
Include your order number and reason for return in your email.
Refunds
Once your returned item is received and inspected, we will notify you regarding the status of your refund. Approved refunds will be issued to the original payment method.
Shipping costs are non-refundable unless the return is due to a defective or incorrect item.